"It's less expensive, simpler, and more powerful to hold current clients than it is to get new ones. Actually, if (a business) can hold every last bit of its clients by only one extra month all things considered, they can accomplish an extra 3 percent of yearly development. In the event that they can hold their client base for four extra months, they can make twofold digit development - without including a solitary client." - Inc. Magazine.
The above quote from a late article in Inc. Magazine gives effective confirmation to the significance...
